SHIPPING & REFUNDS
SHIPPING POLICY
We are so happy we can ship these beauties Nationwide and to our good Canadian neighbors to our north.
If you live in AK or HI please email us directly so we can give you an estimated shipping cost first.
If you would like us to ship your Kransekake to Canada please email us directly so we can give you an estimated shipping cost first.
It is our goal to get you your cake in the safest, fastest and least expensive way.
We ship via our preferred UPS
REFUND POLICY
It is our goal to cultivate lifelong customers so if you are dissatisfied or unhappy with your kransekake then we are as well.
Just pick up the phone and call us +1 845 266 8745 or email us if it's easier; info@mandelcake.com
Unfortunately, kransekake is not a returnable item so if your shipment is delayed due to issues on the shippers end we are able to refund shipping costs immediately but we do not issue product refunds.
Product refunds are issued immediately in the event a kransekake has been lost in transit.
If you are dissatisfied with your order we'll do everything we can to correct the issue.